Returns & Exchanges
At Shop All, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Simply ensure your items are in their original, unused condition with packaging intact to receive a full refund or exchange.
Initiate Your Request
Log into your Shop All account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing